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Home > Ports & freight > Last kilometre freight information > What is 'last-kilometre freight'?

What is 'last-kilometre freight'?

The 'last kilometre' refers to the final segment of the supply chain where goods are delivered to the end customer, but can be the segment where goods are picked up from an origin.

This section of the website is an access point for information on best practice solutions and case studies that show how the challenges of last kilometre freight delivery may be successfully managed.

Why is it important?

Efficient last-kilometre freight systems support retailers and businesses, allowing them to have goods ready for consumers and conduct their business activities competitively. Delivery is usually at a retail outlet or activity centre, inevitably in a densely populated and busy suburb or city area, and on highly congested roads.

Just-in-time logistics and e-shopping with home delivery are just two developments that are increasing the amount of freight passing through our suburbs.

Well-planned last-kilometre freight solutions can:

  • Increase transport efficiency
  • Minimise local amenity impacts such as air and noise pollution
  • Reduce congestion and increase transport efficiency
  • Improve road safety

A frequently asked questions section provides answers to some of the common questions about last-kilometre freight and provides insights into the breadth of factors that might need to be considered in addressing particular issues or concerns.

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