Taxi and hire vehicle projects and programs

This section contains information about projects and programs being implemented by the Department of Transport and the Victorian Taxi Directorate.

Taxi Rank Safety Program - an initiative which has provided grants to Victorian councils to improve the safety, quality and amenity of taxi ranks.

Talking Taxis Communications Boards - information on communication tools designed to help people with disabilities catch taxis.

Prepaid taxi fares - information on prepaid taxi fares to tackle taxi fare evasion and improve safety for drivers.

Safe Taxi Audit - all taxis across Victoria have undergone a safety and compliance audit.

Driver accreditation scheme - a driver accreditation scheme which affects all new and existing commercial passenger vehicle drivers.

Taxi industry accreditation scheme - working with the taxi industry to increase professionalism and accountability through an accreditation scheme.

Peak service taxis - improving the availability of taxis at night and during special events.

Taxi and hire car reform - a series of reforms to create a world-class taxi and hire car industry for Victoria.

Safety cameras in taxis - improving safety for drivers and passengers.

Taxi Services Customer Charter - notifying drivers and passengers of their rights and responsibilities.