Electronic transaction systems (non-cash payment) in Victorian taxis
The following electronic transaction (non-cash payment) systems are currently approved by the Victorian Taxi Directorate (VTD) for use in Victorian taxis:
- Cabcharge Fareway (Ingenico 6280)
- LiveTaxiEpay (PAX S90)
- LiveTaxiEpay (Hypercom M4230)
- LiveTaxiEpay (PAX SP30 PinPad)
- CreditPortal
- CabFare (Xentissimo)
- Suncorp (Hypercom M4230)
- GMCabs Verifone Vx670
- Cabcharge VeriFone VX810
The VTD is issuing penalty infringement notices for the use of unauthorised devices and equipment in taxis, together with rectification notices requiring unauthorised devices to be removed from taxi-cabs.
Use of unauthorised equipment must cease immediately and this equipment must not be used until such time as the VTD has issued written approval for its use. This includes payment units which are wired into the taxi or a portable device.
This is a requirement under Regulation 13A of the Transport (Taxi-cabs) Regulations 2005.
Receipts
The electronic payment terminal used for a fare payment must generate an electronic receipt that is fully compliant with the receipt content specified in the regulation 43(7) of the Transport (Taxi-cabs) Regulations 2005.
Service fees
Under consumer law, if a 'service fee' is charged in conjunction with non-cash payment, customers must be advised that such a fee applies before they undertake the transaction. Any notices proposed to be displayed in or on taxis for this purpose must also be approved by the VTD.
More information
For more information, contact the Victorian Taxi Directorate.